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Printer Maintenance Contracts, Planned Printer Services and Ad-Hoc Support Plans


Printer Support Services

We all know our printers need a little “TLC” sometimes. A maintenance contract can make you and your printer happy!

Sudden Impact Printer Repairs can help you save money and the help the environment at the same time !

These days many people think that it is cheaper and easier to throw an old printer out and buy a new one. But here at Sudden Impact, we believe that this is not always the best option. We offer various support packages which enable you to tailor your printer support to your needs, whilst keeping your costs to a minimum.

We offer fast, economical repair services for a wide range of office and desktop printing equipment including mono and colour laser printers, inkjets, plotters and wide format printers, dot matrix, thermal and point of sale. We also repair scanners and multifunction printers.


Annual Maintenance Contracts

This plan means that all parts, labour and call outs are included, no hidden extras. Maintenance contracts offer complete peace of mind. You know that if your printer breaks down, an engineer will be on site within 8 working hours to either fix it, exchange it or offer a loan machine (subject to contract) to minimise disruption and downtime.


Planned Service/Maintenance Contracts

If you book a planned service or maintenance call with one of our engineers, they will call at your premises at a time which is convenient to you. The engineer will service your machine, give it a thorough clean, test and replace any worn or missing parts all within a fixed price. We recommend that this is done every 12 months (6 for high usage printers) to keep your printer performing to it’s maximum capacity.


Ad-Hoc Support - Call Out Charges (Next Working Day)

This plan may be suitable if you only have a small number of printers on site, which you rarely have problems with. Spare parts are chargeable in addition to the call out costs. All our engineers carry several fully refurbished exchange machines in their vehicles, so if they can’t fix your printer quickly, they would leave you an equivalent machine (installed and working) whilst they brought your machine back to our workshop for further investigations. You could then either keep the exchange machine, or have yours returned to you.


Please call 0845 370 7701 or email info@siprinters.co.uk and our friendly team will be able to advise you on our range of maintenance and support options.


Alternatively, submit your details in the Printer Questionnaire below and we will get back to you with a personalised proposal.


The Sudden Impact Advantage

We have been in business since 1991 and over the years we have built up a skills base that is second to none. We pride ourselves on being specialists in our field.



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Repairing, servicing and maintaining printers in Stoke on Trent, Cheshire, Staffordshire, Manchester, Birmingham, Derby